Payment & Registration

• Full payment at the time of registration is preferred.
• PlayHQ’s deferred payment option is available during registration to help make fees more manageable. It allows players (Senior and Junior hardball only) to register with an initial deposit, with the remaining balance scheduled to be automatically charged by the Oct 1st. Until full payment is completed, the player will be considered unfinancial and may not be eligible to play.
• A strict "No Pay – No Play" policy applies: players must be fully paid or on an approved plan before taking the field.
• All outstanding fees for pre-season activities (such as training sessions, academies or camps) must also be paid in full prior to taking the field. These are in addition to standard registration fees.
• The due date for full payment is October 1st, unless the player is on an approved payment plan or registers after that date, in which case full payment is required at time of registration.

Financial Support & Payment Plans

If you require a payment plan or support due to financial circumstances, you must contact the Club Manager before registering. Payment plans are considered on a case-by-case basis and approved in advance.

Players on an approved plan are expected to meet the agreed payment schedule. Missed payments may affect eligibility to play until the balance is up to date.

Student Rates

Student rates are available for:

• Secondary School Students / School Leavers
• Tertiary Students (University, Polytechnic, etc.)

A valid student ID must be presented upon request. Final eligibility will be confirmed by the Club Manager.

Note: Apprentices are classified as adults and are not eligible for the student rate.

Family Discounts

A 20% family discount will be automatically applied to each additional junior hardball player registered under the same PlayHQ parent account.

If you have a unique family situation you'd like us to consider, please contact the Club Manager to discuss options.

Team Registrations (One Day and Social Grades)

If you are entering a full team into a One Day or Social Grade, please contact the Club Manager before registering. Team organisers are responsible for ensuring all player registrations and payments are submitted on time.

Refund Policy

Refunds may be available depending on the circumstances, such as whether a player has already taken the field. All refund requests will be considered on a case-by-case basis, and an administration fee of $25 will apply.

Summary

• Full payment is preferred.
• Deferred payment via PlayHQ is available.
• Players must be financial to be eligible.
• Payment plans must be arranged in advance.
• Student and family discounts are available under the stated conditions.
• Refunds are limited and subject to timing.
• Pre-season activity fees must also be cleared before a player is eligible to play.